Terms and conditions

1. Services Offered:

• Sams Spraying Services, a UK-based company, specializes in professional spray painting for doors, kitchens, and furniture. Services include surface preparation, painting, and finishing.

2. Surface Care:

• Clients are advised to maintain painted surfaces by cleaning them with a soft cloth or sponge using a mild soap and water solution. The use of chemicals, abrasive cleaners, or harsh solvents may damage the painted finish and is strongly discouraged.

3. Damage Disclaimer:

• Sams Spraying Services takes utmost care during the painting process. However, damages resulting from client negligence, misuse, or the use of unauthorized cleaning agents are not covered under our warranty. It is the client's responsibility to adhere to the recommended care guidelines.

4. Warranty:

• A limited warranty of 10 years* is provided for the quality and durability of our paintwork. This warranty covers any defects in materials or workmanship under normal use conditions. The warranty is void if painted surfaces are subjected to improper maintenance, harsh cleaning agents, or any modifications made by parties other than Sams Spraying Services.

5. Payment:

• Clients agree to the agreed-upon payment terms and methods, as outlined in the provided quotation or invoice. Invoices are payable within 244 hours from the completion of services.

6. Cancellation Policy:

• Clients must provide a minimum of 24 hours for cancellations or rescheduling of services. Cancellations made within a shorter notice period may be subject to a cancellation fee.

7. Completion Timeline:

• While Sams Spraying Services will make reasonable efforts to adhere to estimated completion timelines, unforeseen circumstances such as weather conditions or material availability may affect the schedule. Clients will be kept informed of any delays.

8. Client Responsibilities:

• Clients are responsible for ensuring that painted surfaces are properly maintained as per the guidelines provided by Sams Spraying Services. Failure to adhere to these guidelines may void the warranty.

9. Confidentiality:

• Any information shared during the provision of services, including client details and project specifications, will be treated with the utmost confidentiality and will not be disclosed to third parties without explicit consent.

10. Dispute Resolution:

• In the event of disputes, both parties agree to first attempt resolution through amicable negotiation. If resolution cannot be achieved, mediation by a neutral third party will be pursued.

11. Governing Law:

• These terms and conditions are governed by the laws of the United Kingdom.

12. Changes to Terms:

• Sams Spraying Services reserves the right to update these terms and conditions as necessary. Clients will be notified of any changes, and the updated terms will apply to all subsequent services.

By engaging Sams Spraying Services, clients acknowledge and agree to abide by these detailed terms and conditions.